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Online Shopping Guide

 

How to Shop

 

1. Browse the product categories and then click "View Full Details" button to view the product information

 

2. Click "Buy Now" button to add the selected goods to the Shopping Cart

 

3. Fill in customer information in the shopping cart

 

4. Confirm the product name, purchase quantity and delivery service fee (automatically calculated by the system), and then press the "Pay" button to check out

 

5. Customer will be directed to the PayPal payment platform to complete the payment (Please remember to press the "Return to Aidapt" button)

 

6. Upon completion of payment, Customer will receive an Order Confirmation email and a Paypal payment notice

 

7. Note: All delivered orders cannot be cancelled or returned

 

 

 

Delivery (Hong Kong Area)

 

-  We offer FREE delivery for any purchase over HK$800 (net order amount). For order under HK$800, a delivery charge of HK$150 shall apply.

 

-  Order will be delivered within 5 working days from the day of order confirmation.  Order fulfilment is subject to stock availability. In the event that we are unable to supply any of the ordered products, we will notify customer by phone or email before delivery.

 

-  If customer requires delivery service to outlying islands or remote areas, such as the airport, Lantau Island, Cheung Chau, Peng Chau, Lamma Island, Discovery Bay, and Ma Wan, separate quotation will be provided.

 

-  If no lift is available at the delivery address and requires the use of stairs, an extra fee of HK$30 per floor will be charged.

 

-  Delivery will be suspended when typhoon signal No.8 or a black rain warning is hoisted. In such event, customer will be contacted to re-schedule the delivery time.

 

-  If customer is not available to receive delivery at the scheduled time and requests an alternative delivery arrangement, customer shall bear the additional cost to be incurred. 

 

-  All goods will be delivered as scheduled to the best of our ability, customer should be present to receive the goods at the agreed delivery time.

 

 

 

Delivery (Overseas)

 

-  For overseas delivery services, we will provide individual quotes by e-mail.

 

 

 

Tracing Purchase Order

 

-  Please send an email to our Online Shop Customer Service (info@aidapt.com.hk)

 

 

 

 

AIDAPT reserves the right to modify the terms of service without prior notice.